Monday, January 21, 2008

HOMING IN ON MOBILES

There is, to be sure, a sufficiency of candidates for the title Most Baleful Development of the Last Half Century: the marketing culture; the revival of religious fanaticism; the death of modesty, kindness and respect for oneself and others; the worship of convenience; the spread of noise and light pollution; television advertising; the decline of literary culture; the despoiling of the countryside; the power of celebrity; global tourism; the rise of the supermarket and the retail chain; climate change; and that which promotes and underpins all those horrors: the triumph of capitalism.

If I cite the ubiquity of the mobile phone as an especial bête noire of mine, it is in no way to discount or downgrade the egregiousness of the other candidates. But the mobile is in so many ways the type of what is so unhealthy in modern society. Far from bringing people together more easily, it in practice drives them further apart. From the vanishingly few occasions when I have talked into a mobile while, say, walking along the street or sitting on a bus, I know that one is immediately cocooned in a virtually impenetrable void. One’s awareness of the world beyond one’s nose and inner ear declines almost to nothing. People yakking on mobiles bump into each other, step off the curb in front of traffic, fall down open manholes and generally are as cut off from their immediate surroundings as if they were sealed in a time machine.

When you consider that we have been using telephones for more than a century, it seems extraordinary that people generally still find them mysterious. We have all undergone the experience of having someone else in the room trying to talk to us while we are on the telephone. They – and we too when we in turn do it ourselves – seem incapable of remembering that it is physically impossible simultaneously to attune one ear to a voice coming down an optic fibre and the other ear to a voice in the wholly different aural ambience of a room. Yet there is probably more domestic unpleasantness deriving from just such insensitivity than, say, arguments over child rearing and housework combined.

The voice in one’s ear fundamentally erodes one’s awareness of everything else, even what one sees. Listening to such a voice requires a high level of concentration and focus that, say, listening to the wireless does not emulate. That is certainly why using a mobile while driving, whether hands-free or not, is a truly criminal example of irresponsibility. New penalties for this offence come into force in the spring in Britain. Anyone who causes a fatality while simultaneously driving and using a hand-held mobile will be liable to a jail term of between four and seven years, or between two and five years if they were “briefly distracted”, whatever that may mean. Nothing like enough punishment, of course, and I never understand why anyone who has been responsible for killing or maiming in any circumstance while driving is ever allowed a licence again.

Mobile phones bring out the insensitivity in people. If, in the middle of a conversation with a friend, I suddenly picked up the newspaper and started reading it, my friend would be justly aggrieved. I, though, am expected to countenance as perfectly acceptable behaviour my friend breaking off in mid-sentence to take a mobile phone call. What’s more, my friend will, as like as not, raise her voice considerably above the decibel level at which she had hitherto been addressing me. This is another of the abiding mysteries of the phone, that it seems to require – although it doesn’t really, of course – much greater projection in order that the voice travels the distance, maybe of hundreds of miles, between the speakers.

My partner pointed out this quote, used to recommend a book on Amazon: “You become absorbed in the plot within seconds of opening the book … It will make you think twice before using your mobile phone!!!!” He found this an appalling criterion to apply to the appeal of a book and I would agree if I didn’t already suspect that the use of four exclamation marks indicates a poverty-stricken mind. But the psychological dependence on the mobile that so many have developed is an earnest of the poverty of imagination and character that is eroding the human race. We are certainly breeding a generation of teenagers who cannot sit still or walk along for five minutes without reaching for the mobile and swapping cries of “whatever” with a friend. Being interested in their surroundings or – I am about to employ a blasphemy – reading a book is too daunting a project. So I suppose the anonymous Amazon customer was onto something.

Some train services – First Direct, which serves the west of England, is one such – have understood that the mobile phone is as noisome an intruder as the leaking iPod and have designated one carriage per train as “quiet”, which means that the use of phones is barred. For having the temerity to wish to sit in such a carriage, you are duly punished by being obliged to walk the length of the platform because the quiet carriage is always at the extremity of the train.

This arrangement would, you might think, work tolerably well but it is rare in my experience that such a journey passes without some breach. On the train home from Cheltenham last week, my reading was interrupted by the ringing of a mobile across the aisle. The mousy, mature and respectable-looking woman who took the call was entirely and even somewhat abashedly apologetic afterwards when I pointed out to her (in my customary formula) that the sign forbidding the use of mobiles applied to her as well to everyone else. “I’m afraid I forgot to switch it off,” she said. “I will do now”. I didn’t pursue it but I could reasonably have suggested that she either switch off the mobile directly it rang and determine later who had made the call that she missed or get up off her arse and walk to the next carriage to pursue her conversation. I also didn’t observe drily: “I take it you won’t now object if I smoke just the one cigarette?”

The trouble with these provisions and their abuse is that one is obscurely made to feel in some way in the wrong when one speaks up, as if I’m making a fuss about nothing. As David, who frequently catches a doze on a train, points out, if a ringing phone or a voice raised in conversation has roused you, the damage is already done so you’re then trying to put down a marker for the next time. But as I observe frequently in my book Common Sense (see link in right margin), NOBODY COMPLAINS ENOUGH and it is left to the civic- (if bloody-)minded like me and David to make a stand.

Do not, I beg, misconstrue me. I do indeed own a mobile. So does my partner. When we added a large dog to our household, David pointed out that we ought to be able to call each other if, say, one of us were in our field with this dog that neither of us could lift on his own and the dog – perish the thought – were to collapse.

For that reason and none other we went into Bath one day in 2001 or 2002 to purchase a brace of mobile phones. We chose our moment carefully, timing our quest to coincide with an “important” football match involving the national team. Bath was not exactly deserted but it was striking that all the young men out shopping were paired with wives or girlfriends (or boyfriends). Our plan paid off inasmuch as we were able to have the undivided attention of a mobile phone saleswoman for above an hour. I did have to return my phone quite soon, however. I couldn’t stand it that every time I switched it on I got a display on the screen that read “How are you?” To eliminate this absurdity, I had to settle for an older and less capacious Sim card but that was no great hardship.

We elected to go with a plan that rolled over unused time and charged a monthly fee. I recently changed the arrangement to pay-as-you-go. In practice, my mobile is usually switched off from one month’s end to the next, aside from an occasional switch-on to send or look for a text. David gets more from his mobile but neither of us finds much use for it. The only time I have mine in hand with any frequency is when I am in London where having it avoids the need to look for a phone box. Even then, the mobile is switched off a lot because I spend so much time in cinemas and theatres and I won’t have it switched on if I’m lunching with a friend.

To change the phone plan was not straightforward. I telephoned – always an elaborate business these days, involving punching in numbers in response to options none of which quite fits your case – and finally thought I had secured a change of plan. But the next bill repeated the previous formula so I telephoned again. It emerged that my instructions should have been put in writing (rather undermining the point of an arrangement about a phone) although I had not been told this. I was excused the task (out of compassion, perhaps, for what was perceived as my great age) and assured that the next bill would reflect the new arrangement. That bill arrived today and is indeed lower by some 65 percent. We have been paying through the nose until now.

People say “I don’t know how I managed before I had a mobile” without recalling that once people managed without computers, central heating, television, the motor car, flushing lavatories, reading glasses, credit, separate dwellings, the wheel or even a spoken language. We didn’t have a dishwasher until we moved to our current house less than ten years ago but now that it has broken down I find (as washer-upper to the household) that I cannot imagine we ever did anything else all day but wash up. The dishwasher, though, is a far less destructive intruder than the mobile. Indeed, it makes time for one to do more useful things, rather than filling such time with useless chitchat.

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A word about Gordon Brown in China: the PM has been criticized in some quarters for not attacking his hosts ferociously for their appalling record on human rights. I find this criticism unrealistic. It would be at best uncomfortable to find fault with a regime with which one is seeking to establish at least a rapport. Far better to develop a strong relationship with the Chinese government and then, from the vantage point of being seen as a candid friend, seek to influence the Chinese to do better. At the present stage of relations, such a criticism would merely be discounted in Beijing as posturing for the domestic audience. And not without reason.

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